Returns & Refunds

We have a 7-day return policy, which means you have 7 calendar days after receiving or picking up your item to request a return.

To be eligible for a return, new products must be in their original condition: unused, with tags if applicable and sealed in its original packaging whereas used or refurbished products must be in their original shipped condition (the condition in which you received the product). You will also need the order invoice.

To start a return, please begin by contacting us for approval and instructions. Customers are responsible for any return shipping costs. Products sent back to us without requesting a return first will not be accepted.

Returns are subject to a restocking fee of 20%. The restocking fee does not apply to returns of defective products.

Final Sale Products
Certain types of products in which their original condition would be compromised by opening or use cannot be returned. These products will have the notice “This product is final sale” in the product description. These products include video games, movies (DVD or Blu-ray) and music (any format) as well as blank media.

You will be notified once the return has been received, inspected, and approved/refused. If approved, you will receive the refund to your original payment method. For products picked up in-store, exchanges can be made in-store after a return has been processed.

Please do not hesitate to contact us at or through any email communications related to an order for any other return and refund inquiries.